What is an e-ticket?
(Also known as Door Collection Codes or paperless
tickets)
Instead of purchasing a paper ticket, many customers now choose to buy an e-ticket. This is
simply a reference code that you will be required to present at the door (instead of handing over a piece of paper, you simply
give your name and code). It will be valid for the number of people you have paid for I.E. one e-ticket or code may be valid
for 4 people. It is helpful if all the members of your group arrive at the venue at the same time.
E-tickets are issued by email, text and/or phone and eliminate the need for post. Some promoters
no longer print paper tickets meaning everyone attending the event will have an e-ticket. This reduces paper waste and is
more environmentally friendly.
Avoiding the need to post items removes problems associated with having to be in to sign for
goods or worse, items going missing. It also means you can often book tickets just minutes before an event begins.
How to book e-tickets - a brief guide
-
select the event & number of tickets
-
pay through our secure servers
-
receive your e-ticket code
-
give this code at the door
How to book an e-ticket - a full guide
To book, choose the event you would like to attend in the usual way and select how many tickets
you need. You will know if the ticket is a paper ticket 
or e-ticket 
by the icon next to the ticket and the postage costs offered.
For certain events, you will have to produce the original card you used to make payment at the
door, to verify your ticket.
The items you have selected will be placed into your trolley . When you are ready, you will
`Proceed to Checkout` where you will have to login or register with the site if this is your first visit.
We charge up to 10% of your ticket face value to set up your e-ticket. This is to
help with our processing costs and the extra security involved with e-tickets. Once you have paid through our ultra-secure
servers, your e-ticket will be sent to you by email . If you make your order by phone and do not have an email address, we
can give you this e-ticket reference at the end of your order.
Your e-ticket corresponds with a list at the door, so simply arrive at the venue and give the
reference number in order to gain entry for the number of people you`ve paid for.
Would you rather speak to someone in person? Then please feel free to ring customer services
- 08450 170 718
